It depends on your pet’s needs! For a full, comprehensive visit, one of our doctors will speak with you directly. For quick rechecks and treatments (such as allergen injections, Cytopoint injections, bloodwork, etc.), you will speak directly with one of our assistants or technicians during this doctor-directed visit but are only able to speak to clients directly during scheduled doctor appointments. you will speak directly with one of our assistants or technicians. Depending on the circumstances, the doctor may examine your pet and/or make adjustments to their treatment plan. You will only speak directly with the support staff during these appointments.